Category Archives: Agenda At Once

What to do if you don’t get response from us

If you are in hurry, read at least last paragraph of this post.

E-mailBecause of serious amount of spam messages circling around on the global net, e-mail servers and spam filters become more and more rigorous during the time. This could really be a problem as legitimate e-mails often don’t get through. There are also other reasons for similar problems (for example, typo in the e-mail address), but this one is most probable.

It’s a really unpleasant situation for us: time after time we receive angry e-mails from our customers because they feel that we are ignoring their support requests, which is quite understandable and justified. In some cases we are forced to reply with several different options (SMTP servers) hoping that at least one of them will succeed, but if any of users don’t confirm the reception, there’s a living suspicion in the back of our minds.

So, here’s a firm statement: We don’t leave any of support requests unanswered intentionally. Yes, sometimes, if problem cannot be easily resolved, it could take some time, but even then we will send a notification that you have been heard and that we will get back to you eventually.

Is there really a solution?

Although not perfect, best bet would be to use our Support Ticket System instead of simple e-mail. In this case, you can be sure that we will get the message, and, what’s more important, there would be an always accessible web copy of the conversation.

IMPORTANT: When you submit a ticket, you should receive an e-mail informing you about it, among with direct web link to this copy. If you don’t receive this e-mail in few minutes, that’s a good signal that something is wrong, probably in server-server relation. In this case, please save direct link presented in the web browser after submitting ticket, so you can use it later to check if your request has been answered.

PC World review for Agenda At Once

PC World's Agenda At Once reviewAs you might now, Agenda At Once was almost completely rewritten for v3.0 and it took much more time than we expected in the first place, as beta testers would confirm. That’s why we are more than happy to see that our multi-year efforts of development went in right direction.

As popularity of Agenda At Once grows, we hear more and more praise from the users, and it really means a lot. We are also glad to receive some feedback about what they are missing in AAO as it points us to the right direction for future development.

One of probably most enjoyable affirmation of the hard work is when one of independent websites publishes a review, especially if it’s a positive one. That’s what happened with Agenda At Once some time ago.

PC World’s reviewer Ian Harac wrote a quite pleasant description for AAO. He immediately recognizes main advantage of AAO over the competition:

“A well-designed program should be intuitive to the average user–but not at the cost of depth or functionality. AgendaAtOnce passes this test admirably. Despite not being a regular user of scheduling software (AgendaAtOnce might change that), I was easily able to set up a task and some subtasks, add contacts, schedule appointments, and perform all of the tasks one expects from a personal information manager.”

Read full review

Agenda At Once PIM v3.0.5 released

Agenda At Once Personal Information ManagerWe usually don’t announce each super-minor update (third version number) on the blog, but we have decided to make an exception now. The reason for this is that changes between original v3.0.0 and current v3.0.5 are really numerous, and don’t include just bug fixes: they contain large number of improvements and even few new features. We could (or should?) call it v3.1 without hesitation…

Anyway, the update is here, it’s is free for current customers and you can download this to-do list software from the usual place.

Agenda At Once product info

Direct download link

Press resources for Agenda At Once

We have prepared press release and special web page for pro or non-pro journalists who would like to mention Agenda At Once in paper magazines or blogs. Among with PR text, this page contains high resolution artwork and summarized facts about our software. Hopefully, it will help all interested publishers to quickly find necessary data.

Press resources page: