Archive for the ‘General’ Category

Christmas and New Year discount

Wednesday, December 20th, 2006

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As Christmas and New Year holidays are approaching, we are happy to announce that if you purchase before January 15, 2007 you can take an advantage and receive a discount of 20% for any of our products. When purchasing, just use this coupon code:

HAPPY07GHF

Merry Christmas and Happy New Year!

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New forum system

Friday, October 27th, 2006

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Few months ago we removed support forum from Web site because of extensive SPAM. These days we migrated to new forum system that will, hopefully, do a better job to prohibit SPAM posts.

All old messages and existing members are migrated to the new system, so you can use your login information as before. In addition, we reorganized boards in order to separate different types of topics. We hope that this will allow easier use of forum.

We encourage you to start and join discussions about software that you use or consider to use. This will not only help us get a better picture of your wishes regarding future versions, but it will also help new users to quickly find a solution to problems they might have.

Reading is really easy now. You don’t need to remember to login every now and then to see new messages. Instead, you can subscribe to boards of interest (“Notify” option) and you will receive an e-mail about every new post that you are interested in. In addition, you may prefer subscribing to RSS Feeds - on board or product basis. Once you login, you will probably want to choose “Unread Posts” option, from the main forum menu, to see list of new posts after your last visit.

Feel free to browse through old posts and to post your comments or questions!

http://www.datalandsoftware.com/forum/

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CD Label Designer 3.0 released!

Monday, October 17th, 2005

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CD Label Designer 3.0 is just have been released!

CD Label Designer 3.0

It includes large number of improvements and new features, and here are some of them:

  1. User interface redesigned
  2. Additional formats - DVD and Booklet
  3. Additional formats - Configurable label size
  4. Printing improved
  5. Export as high quality images
  6. Rich Text Format support
  7. Image formats and image effects
  8. Shape objects introduced
  9. Other improvements

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Support forum posts now available through RSS feeds

Wednesday, August 10th, 2005

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We included forum modification to allow users to read posts with their favorite RSS readers. It is much easier now to follow discussions about feature requests and bug reports. It will also encourage users to join to community and share ideas and tips.

Direct RSS links:

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Improving customer support service

Sunday, July 10th, 2005

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We have installed few customer support services that will hopefully improve our response rate and make it easier for users to find a solution to their problems.

Ticket System

  • Users submit questions through online form
  • Easy way to see previous questions and answers
  • Much easier tracking for support staff (faster response)
  • Traditional e-mails are automatically transferred to the new system

URL: http://www.datalandsoftware.com/hcl/

Frequently Asked Questions / Knowledge Base

  • Easy navigation through articles
  • Search articles
  • Easy article management

URL: http://www.datalandsoftware.com/faq/

And as a reminder, because it is available for a while:

Support forums

  • Read about other users problems
  • Share opinions and tips
  • Start public discussions

URL: http://www.datalandsoftware.com/forum/

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